What is the workflow for repairing measuring instruments?

Confirm with the customer that the measurement instrument repair is complete, provide a six-month warranty for the fault, and arrange for shipping.

1. Customer information consultation and communication.

2. Customer ships via courier, logistics, or delivers the instrument to the repair company.

3. Instrument inspection and fault diagnosis.

4. Confirm product issues with the customer, provide a quote, and send it back.

5. Customer payment and invoicing arrangements.

6. Transfer the order to the responsible technician in the repair department and document it.

7. The measurement instrument repair department commences repair work.

8. The repair department conducts repeated testing, cleaning, maintenance, re-power testing verification, and comprehensive field testing.

9. Confirm with the customer that the measurement instrument repair is complete, provide a six-month warranty for the fault, and arrange for shipping.

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